Olena Klyn
Referral Project Manager, Referral DepartmentOlena Klyn is a Referral Project Manager at Pond Lehocky Giordano, where she manages and grows strategic partnerships with external law firms—fostering smooth collaboration, successful case outcomes, and increasing revenue by securing referral fee payments. She oversees data management and reporting within CRM platforms, ensuring accuracy, transparency, and performance tracking across referral operations. Olena holds an MBA from West Chester University and international business degrees from institutions in Ukraine and Poland. Prior to joining the team, Olena has led cross-functional initiatives across departments in marketing and cancer research fields. Her work includes driving firm-wide change management initiatives, including the implementation of new data management systems, overseeing marketing campaigns that resulted in increased revenue, managing the website, and creating comprehensive project plans, timelines, and tracked progress to ensure alignment with goals and deadlines.