“One of the great joys in my career and life has been the opportunity and honor to teach. A few years ago, I was asked to teach a course in workers’ compensation and trial advocacy at Temple’s Beasley School of Law, my alma mater. To say it has been rewarding would be an understatement. With assists from my good friend and partner Jerry Lehocky who is teaching law at Drexel University, and my associate Taylor J. Cohen, Esq., a co-professor of law at Temple, it has been a journey of communicating to the students, and having them embrace, the beauty of being a member our great profession. They will have the most important job in our society—protectors of the rule of law, counselors to needy clients and regulators of our society’s bad actors. It is a high and noble privilege.” – Samuel H. Pond, Esq., Managing Partner
The Costs of Not Prioritizing Client Service At Your Firm
We are well past the time when the concept of proactive, responsive, and ever-improving client service is a “nice to have” concept for law firms. No matter the size of your firm, its location, or the areas of law its attorneys practice, client service should be as...
